Privacy policy
United Freight Solutions Privacy Policy
United Freight Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following categories of information:
Personal Information
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
Order Information
• Products purchased
• Order history
• Shipping preferences
• Pickup selections
Payment Information
We accept:
• Credit Cards
• Debit Cards
• ACH (Automated Clearing House) payments
Payment information is processed securely by our third-party payment processor. United Freight Solutions does not store your complete credit card numbers or bank account information on our servers.
Technical Information
When you visit our website, we may automatically collect information such as:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Website usage statistics
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2. How We Use Your Information
We use your information to:
• Process orders
• Process payments
• Arrange shipping or pickup
• Communicate regarding orders
• Respond to customer service requests
• Prevent fraud and unauthorized transactions
• Improve our website and customer experience
• Comply with legal obligations
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3. Payment Processing
Payments are processed securely through trusted third-party payment processors.
Our payment processor may collect and process payment information necessary to complete your transaction, detect fraud, verify identity, and comply with financial regulations.
Their collection and use of information are governed by their own privacy policies and terms.
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4. Fraud Prevention
To help protect our customers and business, we may use information provided during checkout to:
• Verify identity
• Detect fraudulent transactions
• Prevent unauthorized purchases
• Comply with applicable laws and financial regulations
Orders suspected of fraud may be delayed, canceled, or require additional verification.
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5. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance the shopping experience
Most browsers allow you to disable cookies; however, doing so may affect website functionality.
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6. Information Sharing
We do not sell your personal information.
We may share information only when necessary with trusted third parties, including:
• Payment processors
• Shipping carriers
• Technology service providers
• Website hosting providers
• Government agencies or law enforcement when required by law
These third parties are authorized to use your information only as necessary to provide services on our behalf or comply with legal obligations.
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7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
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8. Data Retention
We retain personal information only for as long as necessary to:
• Complete transactions
• Maintain business records
• Resolve disputes
• Comply with tax, accounting, and legal requirements
When no longer required, information will be securely deleted or anonymized where appropriate.
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9. Your Rights
Depending on your location and applicable law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Request information about how your data is used
To exercise these rights, please contact us using the contact information provided on our website.
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10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
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11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of any third-party websites they visit.
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12. Changes to This Privacy Policy
United Freight Solutions may update this Privacy Policy from time to time.
Any revisions become effective immediately upon posting on this page. The Effective Date at the top of this policy will indicate when it was last updated.
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13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the contact information listed on our website.
Thank you for trusting United Freight Solutions.